Last updated: October 08, 2020
- Who is responsible for the processing of your data.
- What data we collect from our customers, how we use them, and on what grounds.
- Who are the recipients of your data?
- Where we store your data.
- What are your rights when you give us your data.
- How long we store your data.
It is policy of micro controle – automação electrónica, lda. (hereinafter referred to as micro controle) at any time and to any entity with which it maintains some type of relationship, namely to clients, suppliers and competent official bodies, the integrity, availability and confidentiality of the information necessary for the correct pursuit of its objectives business, expressing its firm commitment to complying with the legislation in force at all times.
Each time you use the micro controle website, https://www.microcontrole.pt (“website”), or when it is otherwise related to micro controle – automação electrónica, lda. (eg website registration and applications , such as, Newsletter subscription, order fulfillment), the personal data that you transmit to us will be treated in accordance with our Privacy, so we suggest that you carefully read those policies in order to evaluate if you agree with them.
Likewise, micro controle considers that it is fundamental for the safety of its business that all external entities with whom it relates comply with the safety standards described in this document.
1. Who is responsible for processing your data?
The person responsible for the processing of Personal Data is micro controle lda., with head office at Rua Manuel Henrique, 160, 2645-056 Alcabideche, holder of the identification number of legal person 501 513 450. The user may contact micro controle lda, through the following means:
– Tel .: (+351) 21 469 20 27
– E-mail address: email@example.com
2. What data do we collect from our visitors / customers, how do we use them, on what grounds and where do we store them?
micro controle collects several types of Personal Data for different purposes, collecting in particular the following:
- Full name
- E-mail address
- Phone number
- Billing Address
- Transaction information including purchased products
- Purchases historic
- Position held (applicable only to Corporate clients)
- Company name (applicable only to Corporate customers)
Purposes of the processing of Personal Data are as follows:
A. Marketing: micro controle can use your email address or telephone number to communicate with you, sending you email or SMS, namely on:
– Newsletter dissemination on products manufactured or marketed by micro controle;
– Disclosure of promotions, technical articles of products sold by micro controle;
B. Communication: micro controle may use your personal data to communicate, in particular, to send news related to services and products, or to send invitations, as well as to provide assistance in aspects related to customer support;
C. Recruitment: micro controle during the staff selection and recruitment process collects and processes personal data of the respective candidates. The personal data processed will be those contained in the application form and the Curriculum Vitae, as well as any personal data that you spontaneously decide to transmit to micro controle, including, without limitation, the name, age, sex, photograph, contact details e-mail and telephone number), education information, employment history.
With the exception of treatment for the purpose of supplying products and services (treatment required for the performance of a contract), and treatment in recruitment processes, where treatment is based on the legitimate interest of micro controle, the basis of data processing is the consent of the holders.
Personal Data collected when an order or service request is made by the micro controle is necessary for the execution of the respective contract, so if the user, in any way, opposes the respective treatment, micro controle will not be able to comply with the execution of the contract.
3. Who are the recipients of your data?
micro controle may subcontract other companies to provide certain services, such as delivery / collection services, tax and accounting advice, marketing (including sending of sms and emailing) or maintenance of the website and digital suppliers. In these cases, these third-party companies may need to access certain information and data of the data owners. micro controle ensures that, in such cases, these third parties will have limited access to the information of the data holders, restricted only to those data necessary for the execution of the tasks contracted and that a contract has been awarded between the parties in which the protection of the data is regulated. Personal Data, these third parties undertake not to disclose, in any way, the Personal Data, nor to use them for purposes other than the provision of the services contracted.
Access to any type of information asset by third parties with which micro controle is contracted and / or subcontracted third parties is expressly prohibited without the written authorization of the micro control and its owners.
Likewise, the micro controle may communicate its Personal Data when it is determined by law, in the context of a judicial process or in the context of investigations of suspicious activities.
micro controle does not knowingly collect personal information from children under the age of 18. If you find that you are involuntarily collecting personal information from children under the age of 18, micro-control will take the necessary steps to eliminate information as quickly as possible, unless you are required by applicable law to keep it.
4. Where do we store your data?
micro controle stores in internal servers that are in a secure environment, protected from unauthorized access, use or disclosure of the Personal Data that the user provides.
micro controle control adopts the technical, electronic and organizational procedures necessary and adequate to guarantee the security of your Personal Data and to prevent its loss, misuse or improper access.
micro controle adopts the appropriate procedures to ensure that your information is accurate, complete and current, but it is up to the user to update or correct his or her personal information when necessary by entering into contact with the micro controle.
5. What are your rights when you give us your data?
In accordance with the applicable legislation in the General Regulation of Protection of Data | RGPD, micro controle undertakes to respect the confidentiality of its personal information and ensure the exercise of its rights to:
b) Right of access: in addition to the right to information, you can access your personal data that we keep. In these cases, the micro controle will provide you with a copy of the personal data that is subject to conservation. In addition, when requested through electronic means, the information will be provided in an electronic format of common use.
c) Right of rectification: you have the right to rectify your personal data if they are incorrect, out of date or if you wish to complete them. To do so, you can contact us for the above contacts;
d) Right of erasure / right to be forgotten: you can ask us to delete your data, however, please note that this is not an absolute right, since we may have legal grounds or other legitimate interests for the retention of your personal data.
e) Opt-in right, including direct marketing: you can eliminate the micro controle Newsletter subscription or choose to be removed from our direct marketing communications at any time. The easiest way to do this is by clicking on the link “remove it on any email or communication we send you, but you can also contact us for that purpose.
f) Right to withdraw consent at any time for data processing: you may withdraw your consent to the processing of data when such processing is based on your consent. Withdrawal of consent does not affect the legality of consent-based treatment prior to withdrawal.
g) Right to file a complaint with the National Data Protection Commission | CNPD: If you consider that the processing of your personal data by the micro-control violates the applicable data protection legislation, you may file a complaint with the National Data Protection Commission “CNPD”. Do not hesitate to contact us before submitting any complaint with the CNPD.
h) Right to data portability: you have the right to request the transfer or copy of your personal data from our database to another.
i) Right to limit treatment: you have the right to request the restriction of the processing of your personal data in the following situations: if you dispute the accuracy of the data, if the treatment is unlawful and do not want to erase your data but only limit it, if the data is no longer required by the micro-control, or if it has exercised the above-mentioned right of opposition, during the period of time in which the micro-control analyzes whether or not its legitimate treatment interests prevail.
6. How long do we store your data?
We only store Personal Data for the time necessary to achieve the purpose for which it was collected, to respond to your needs or to comply with our legal obligations.
In order to determine the time period for which we store your data, we use the criteria listed below. If multiple criteria are applied simultaneously, we will keep your personal data in accordance with the criterion that entails the preservation of your Personal Data for the longest period of time.
a) When purchasing products and / or services, we will keep your personal data for the duration of our business relationship, including any complaints that may arise, as well as for a period of two years after termination, without prejudice to the fulfillment of obligations of the controller (legal period of maintenance of accounting documents);
b) When you contact us to ask questions, we will keep your personal data for the period of time necessary to resolve your question;
c) When creating a client account, ie when registering on our website to purchase a product, we will keep your data until you ask us to delete them or after a period of inactivity of two years;
d) When you have consented to the sending of direct marketing, we will keep your personal data until you cancel the subscription or request us to delete it;
(e) for data collected during the recruitment procedure, for a maximum of one year from the close of the procedure;
f) The period of time provided in the applicable legislation; or
(g) until the specific purpose applicable to certain data ceases to exist.
In any of these situations, if there is pending legal or judicial proceedings, the data will be kept for the duration of the process and up to six months after a final decision is rendered.
After the storage periods mentioned above, the Personal Data will be deleted and / or deleted in a secure way.
The data holder guarantees that the Personal Data communicated to the micro controle is correct and accurate and undertakes to notify any change or modification to the same and assumes sole responsibility for the losses and damages caused by the incorrect, inaccurate or incomplete communication of the data.
The holder of the data is expressly warned that when disclosing Personal Data in public means of the micro controle as, Linkedin, this information can be seen and used by third parties.
The anonymous information generated by Google Analytics cookies about your use of this website, is transmitted to Google, not to micro controle. This information is processed to compile statistical reports on website activity for this site only. We use these reports to evaluate aggregate visitor usage so that we can optimise the content, and its marketing, to better meet your needs.
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